Delivery | Payment/ගෙවීම | Privacy Policy | Return & Refund Policy | Terms & Conditions

Shipping Local Delivery Policy (within Sri Lanka)

Welcome to our island-wide delivery service! We're committed to ensuring your items reach you promptly and securely. Here's what you need to know about our delivery process:

  • The delivery date may vary based on the delivery partner, location, method, and the items ordered.
  • Processing and dispatching orders may be delayed during peak seasons, holidays, promotions, special events, bad weather, social unrest & other restrictions.

Average Time-frame:
Colombo City Limits: 01-03 working days
Suburbs: 02-03 working days
Outstation: 02-05 working days

Delivery Terms & Conditions:

1. Delivery Charges: Delivery charges will be automatically calculated and clearly displayed at the checkout stage. Should you make any modifications to a confirmed order, the courier fee will be re-evaluated to ensure accuracy.

2. Delivery Timeframe: We strive to deliver your orders within 2-3 business days, excluding Saturdays, Sundays, and public holidays. Please note that during special or seasonal periods, such as New Year, Christmas, and extended public holidays, delivery times may experience delays due to the high volume of orders.

3. Delivery Delays: While we make every effort to ensure timely delivery, there are instances beyond our control that may cause delays. These include situations such as:

  • Courier Communication: If our courier service is unable to reach you for delivery, they will attempt to contact you before proceeding. Failure to respond may result in a delay, and after two days of unsuccessful attempts, the courier will notify us. We will then make further attempts to contact you. If all efforts fail, the order will be returned to us, and re-sending will incur additional fees.
  • Special/Seasonal Times: During peak seasons, such as holidays, our courier services may experience high demand, leading to longer delivery times. We appreciate your patience during these busy periods.
  • Factors Beyond Control: External factors like inclement weather, social unrest, or quarantine situations may also impact delivery schedules. Rest assured, we will do our best to keep you informed and minimize any disruptions.

4. Delivery Estimates: When you place an order, delivery typically takes 2-3 days* based on item availability and the courier option you select. Here's a general estimate of delivery times based on location and courier company:
5. Cash On Delivery: Currently, COD is NOT available.
6. Bank Deposit Orders: Handled by PromptXP (Island Wide) or Speedline (Colombo, to Wadduwa ... Limited Area)  Courier Services.
    Colombo & Main Towns: 2-3 Days
    Rural Areas: 2-4 Days

7. Third Party Courier Services:

  • We collaborate with reliable and trusted shipping services to ensure your order arrives safely and on time.
  • Deliveries are made from Monday to Friday, typically excluding Saturday, Sundays and public holidays.
  • Orders placed over the weekend will be shipped on Monday.
  • A signature is required upon receipt, along with your name, ID number, and the date and time of delivery.
  • While we strive to accommodate special delivery requests, this may result in additional delays beyond our standard delivery times.

For more information or assistance regarding deliveries, feel free to contact us. We're here to ensure your shopping experience is smooth and enjoyable.

 බර මත කුරියර් ගාස්තු
 Weight KG(බර කි.ග්‍රෑ)   Courier Fee on Weight (බර මත කුරියර් ගාස්තු) 
 0-1KG  Rs490.00
 1-2KG  Rs640.00
 2-3KG  Rs790.00
 3-4KG  Rs940.00
 4-5KG  Rs1,250.00
 5-6KG  Rs1,380.00
 6-7KG  Rs1,550.00
 7-8KG  Rs1,650.00
 8-9KG  Rs1,860.00
 9-10KG  Rs1,980.00
 10-11KG  Rs2,190.00
 11-12K  Rs2,390.00
 12-14KG  Rs2,620.00
 14-16KG  Rs2,890.00
 16-18KG  Rs3,090.00
 18-20KG  Rs3,290.00
 20-22KG  Rs3,590.00
 22-24KG  Rs3,890.00
 24-26KG  Rs3,990.00
 26-28KG  Rs4,390.00
 28-30KG  Rs4,690.00
 30-32KG  Rs4,990.00
 32-34KG  Rs5,190.00
 34-36KG  Rs5,390.00
 36-38KG  Rs5,590.00
 38-40KG  Rs5,890.00
 40-45KG  Rs6,290.00
 45-50KG  Rs6,890.00