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Warranty & Product Safety Disclaimer
Welcome to Artland. Please read this Warranty & Product Safety Disclaimer carefully before purchasing or using any products listed on our website.
⚠️ Important Safety and Use Disclaimers
No Food-Grade or Medical-Grade Materials
- We do not sell food-grade or food-safe chemicals, raw materials, or components.
- We do not supply medical-grade materials or items intended for use in or on the human body for medical treatment or ingestion.
Cosmetic-Grade Products:
- Some items we sell may be marked as cosmetic-grade and intended for external use only.
- Even so, individuals must perform patch testing before use, as sensitivities, allergies, or adverse reactions may vary from person to person.
- We are not responsible for personal reactions, side effects, or improper use of such products.
Technical-Grade & Industrial-Grade Materials
- The majority of our products are technical-grade or industrial-grade, intended strictly for use in professional, crafting, manufacturing, or industrial environments.
- These materials are NOT intended for food-related, skin-contact, or medical applications.
Customer Responsibility & Risk of Use
The end-user is solely responsible for determining whether a product is suitable for their intended purpose.
We do not provide guarantees for performance, results, compatibility, or fitness for a specific use, especially when the material is used beyond its designated grade (e.g., industrial materials being used for personal care or food applications).
Any improper use or misuse of our products is strictly at the customer’s own risk.
Testing and Suitability
- All products are sold on the condition that the purchaser will carry out their own tests and evaluations to ensure suitability for their specific use.
- Due to variations in handling, storage, mixing, and environmental conditions, we cannot predict or guarantee how a product will behave in all scenarios.
❌ Limitation of Liability
Neither Artland.lk, Techshop Lanka, nor our suppliers or manufacturers shall be held liable for any injury, loss, damage, or consequential damages arising out of the use or misuse of any product.
This includes, but is not limited to:
- Personal injury
- Product failure
- Property damage
- Business or production losses
- Legal claims due to improper use
Technical Advice and Information
- Any advice or instructions we provide whether in writing, verbal, or through our website are offered in good faith based on general knowledge and standard use-cases.
- However, no express or implied warranties are made, and such information does not replace proper research, testing, or consultation with relevant professionals.
✅ Your Agreement
By purchasing and using our products, you agree to these terms and accept full responsibility for ensuring proper use and compliance with applicable safety, legal, and regulatory standards.
If you have any questions regarding product safety or intended use, please contact us before purchasing.
Warranty Terms for Electronic Devices
Warranty coverage for electronic items purchased from us is limited and subject to the type of device and power source:
1. Devices Powered by Mains AC
Devices that plug into AC power are covered by a 6-month limited warranty from the date of purchase.
2. Battery-Operated or USB-Powered Devices
Devices powered by batteries or USB are covered by a 6-month limited warranty only if the product listing specifically mentions a warranty.
If no warranty is mentioned on the product page, the item is sold without any warranty.
What the Warranty Covers:
- The warranty applies to factory defects in materials or workmanship only.
- At our discretion, eligible products will be repaired or replaced after assessment.
❌ The Warranty Does NOT Cover:
- Physical damage, drops, water ingress, or misuse
- Burns or damage due to lightning strikes, electrical surges, or improper wiring
- Wear and tear, battery degradation, or cosmetic issues
- Unauthorized repairs or modifications
How to Make a Warranty Claim?
- Contact us with your order number, product name, and a detailed description of the issue.
- Products must be returned for inspection (if required) in their original or suitable packaging.
- If a manufacturing defect is confirmed, we will arrange for repair, replacement, or a suitable resolution.
Note: Return shipping costs may be borne by the customer if the product is found to be outside the scope of warranty coverage.
Final Notes: All products are sold with the expectation that customers will exercise proper handling, storage, and application practices.
By purchasing from Artland.lk or Techshop Lanka, you confirm that you understand and accept the product’s limitations and the terms outlined on this page.
For any questions or concerns, please contact our support team via the Contact Us page.